O2 and Ericsson issue joint apology after network outage

A man walks down stairs covered in an

A man walks down stairs covered in an

"We apologise to our customers for any inconvenience".

O2 UK CEO Mark Evans said the company would be working with systems and equipment provider Ericsson "through the night", and that a full service should be restored by Friday morning. In Japan, the firm suggests 3G networks kicked in to partly compensate for the 4G issues, though the same could not be said for the UK.

Among them are busses, which uses mobile data to transmit timetable information to smart screens on London's network of bus stops, and taxis companies which use mobile apps to get custom and dispatch cars.

British customers reported not being able to use mobile data to access the internet and the operator's network on Thursday after disruption began at about 5am.

"An initial root cause analysis indicates that the main issue was an expired certificate in the software versions installed with these customers", it said.

With O2 United Kingdom and Softbank customers being thrown back to the 90s after a network outage, reports have emerged suggest Ericsson was the root cause.

Fortnite's 'Creative Mode' will let you build your own island worlds
Creative Mode brings Fortnite closer to Minecraft in that players will be able to run their own server with their own rules. Similar to Battle Royal, Epic says it's committed to updating the feature and making it "bigger and better over time".

O2, which is owned by Spain's Telefonica, said customers of Tesco Mobile, Sky Mobile and GiffGaff, which all use its network, were also affected by the outage.

Millions of people have been having problems with their mobile phones this morning, after the O2 network went down.

The company blamed a software issue affecting a third-party supplier for the outage.

One of our 3rd party suppliers has identified a software issue in their system. Work is now ongoing to fix the fault and customers are being encouraged to use wi-fi where possible.

"We'd like to thank our customers for their patience during the loss of service on Thursday 6 December and we're sorry for any impact the issue may have caused". Our technical teams are working extremely hard to resolve this.

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